14th International Conference on Cyber and IT Service Management
The 14th International Conference on Cyber and IT Service Management (CITSM 2026)
Green and Responsible AI-Driven IT Service Management.
IEEE Indonesia SectionAccepted and presented papers will be submitted for inclusion into IEEE Xplore, subject to scope and quality requirements.
About Conference
Academic forum for green and responsible AI-driven IT service management.
CITSM 2026 brings researchers, practitioners, industry, government, and academic communities together to discuss cyber and IT service management under the theme Green and Responsible AI-Driven IT Service Management. The 14th edition will be held on 10-11 September 2026 in Surabaya, Indonesia.
Conference Roles
Organizing Institutions
The 14th International Conference on Cyber and IT Service Management (CITSM 2026) is organized by UIN Syarif Hidayatullah Jakarta, hosted at Universitas Negeri Surabaya (UNESA), and supported by IEEE Indonesia Section.
OrganizerUIN Syarif Hidayatullah Jakarta
Host & VenueUniversitas Negeri Surabaya (UNESA)
SupporterIEEE Indonesia SectionPaper Template
Use the CITSM 2026 A4 manuscript template before submitting.
Authors should prepare manuscripts in the conference template and submit through EasyChair.
- General Topics for Engineers (Math, Science & Engineering)
- Computing & Processing (Hardware/Software)
- Communication, Networking & Broadcasting
- Signal Processing & Analysis
- Robotics & Control Systems
- Power, Energy, & Industry Applications
Keynote Speaker
Prof. Mahendrawathi Er., ST., M.Sc., Ph.D.
Professor in Business Process ManagementKeynote TopicAdvancing Toward Responsible Process Intelligence
Enterprise Systems Laboratory, Department of Information Systems, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia
Keynote Speaker
Prof. Abdul Wahab Abdul Rahman
Professor, Kulliyyah of Information & Communication TechnologyKeynote TopicAdvanced Neural Intelligence for Precision Mental Well-Being
International Islamic University Malaysia (IIUM), Malaysia
Committee
International academic committee
News
Conference announcements
News
Venue
CITSM 2026 will be held at Universitas Negeri Surabaya (UNESA), Surabaya, Indonesia.
Read announcementNews
Call for Papers
Authors are invited to submit papers in engineering, computing, communication, signal processing, robotics, power, energy, and industry application topics.
Read CFPNews
Important Dates
Full manuscript submission is due 20 July 2026, with paper notifications on 3 August 2026.
View timelineVenue
Surabaya, Indonesia
CITSM 2026 will be held at Universitas Negeri Surabaya (UNESA), Surabaya, Indonesia.
Explore VenueContact