CITSM 2026Cyber & IT Service Management

CITSM 2026 CFP

Call for Papers

Submit original research for the fourteenth International Conference on Cyber and IT Service Management.

Conference Scope

CITSM 2026 is the fourteenth annual conference in the general area of cyber and IT services management. It provides a forum for presenting and discussing the latest innovations, results, and developments in cyber networks, pervasive systems, cloud environments, enterprise, and IT related to service management.

The conference is a multitrack, highly selective forum attended by experts from academia, industry, and government.

Paper Template

Conference A4 manuscript template

Use the official CITSM 2026 A4 paper template when preparing your manuscript. Papers should be written in readable plain English and between 4 to 6 pages.

Conference Roles

Organizing Institutions

The 14th International Conference on Cyber and IT Service Management (CITSM 2026) is organized by UIN Syarif Hidayatullah Jakarta, hosted at Universitas Negeri Surabaya (UNESA), and supported by IEEE Indonesia Section.

UIN Syarif Hidayatullah Jakarta logoOrganizerUIN Syarif Hidayatullah Jakarta
Universitas Negeri Surabaya logoHost & VenueUniversitas Negeri Surabaya (UNESA)
IEEE Indonesia Section logoSupporterIEEE Indonesia Section

Topics

Suggested paper areas

  • Cyber networks and cyber resilience
  • IT service management and governance
  • AI applications for digital services
  • Cloud, enterprise, and pervasive systems
  • Security operations and risk management
  • Digital transformation in public and academic sectors
  • Service innovation, data-driven management, and intelligent automation
  • Human-centered technology, learning systems, and digital inclusion

Submission Requirements

Prospective papers should be written in readable plain English and between 4 to 6 pages. Submitted papers will be evaluated based on originality, significance, technical soundness, and clarity of exposition. Each paper will be reviewed by three program committee members.

Accepted papers will be submitted for inclusion into IEEE Xplore subject to meeting IEEE Xplore scope and quality requirements. Papers should follow IEEE formatting guidelines and be submitted electronically through the paper submission system.

Important IEEE Policy

The IEEE reserves the right to exclude a paper from distribution after the conference, including removal from IEEE Xplore, if the paper is not presented at the conference. Papers must not contain plagiarized material and must not be submitted to other conferences, workshops, or symposia at the same time.

According to the no-show policy, each accepted paper must be presented by one author of the paper.